Publication
Interaction and Outeraction: Instant Messaging in Action
AbstractWe discuss findings from an ethnographic study of instant messaging (IM) in the workplace and its implications for media theory. We describe how instant messaging supports a variety of informal communication tasks. We document the affordances of IM that support flexible, expressive communication. We describe some unexpected uses of IM that highlight aspects of communication which are not part of current media theorizing. They pertain to communicative processes people use to connect with each other and to manage communication, rather than to information exchange. We call these processes u0022outeractionu0022. We discuss how outeractional aspects of communication affect media choice and patterns of media use.LINK
Related Resources
See what’s new.
2001
Interaction Techniques for 3D Modeling on Large Displays
We present an alternate interface for 3D modeling for use on large…
2012
User Experience and Likelihood to Recommend: Linking UX and Net Promoter Score
This study reports on a two-year survey in which user experience…
2009
Multiscale 3D Reference Visualization
Reference grids are commonly used in design software to help users…
2017
Survey-Based Simulation of User Satisfaction for Generative Design in Architecture
This paper describes a novel humanist approach to generative design…
Get in touch
Something pique your interest? Get in touch if you’d like to learn more about Autodesk Research, our projects, people, and potential collaboration opportunities.
Contact us