Publication
The Adoption and Use of ‘BABBLE’: A Field Study of Chat in the Workplace
AbstractOne way to gain a principled understanding of computer-mediated communication (CMC) use in the wild is to consider the properties of the communication medium, the usage practices, and the social context in which practices are situated. We describe the adoption and use of a novel, chat-like system called BABBLE. Drawing on interviews and conversation logs from a 6-month field study of six different groups at IBM Corporation (USA), we examine the ways in which the technical properties of the system enable particular types of communicative practices such as waylaying and unobtrusive broadcast. We then consider how these practices influence (positively or negatively) the adoption trajectories of the six deployments.LINK
Related Resources
See what’s new.
2012
Progress towards Multi-Criteria Design Optimisation using DesignScript with SMART Form, Robot Structural Analysis and Ecotect Building Performance AnalysisImportant progress towards the development of a system that enables…
2011
Lifecycle Building Card: Toward Paperless and Visual Lifecycle Management ToolsThis paper presents a novel vision of paperless and visual lifecycle…
2007
Evaluation of the Carpal Tunnel Based on 3-D Reconstruction from MRIWhile deviated wrist postures have been linked to the development of…
2009
Parts of the SUM: A Case Study of Usability Benchmarking Using the SUM MetricWe present real-world lessons learned conducting a usability benchmark…
Get in touch
Something pique your interest? Get in touch if you’d like to learn more about Autodesk Research, our projects, people, and potential collaboration opportunities.
Contact us