Publication

A Survey of Software Learnability: Metrics, Methodologies and Guidelines

Abstract

It is well-accepted that learnability is an important aspect of usability, yet there is little agreement as to how learnability should be defined, measured, and evaluated. In this paper, we present a survey of the previous definitions, metrics, and evaluation methodologies which have been used for software learnability. Our survey of evaluation methodologies leads us to a new question-suggestion protocol, which, in a user study, was shown to expose a significantly higher number of learnability issues in comparison to a more traditional think-aloud protocol. Based on the issues identified in our study, we present a classification system of learnability issues, and demonstrate how these categories can lead to guidelines for addressing the associated challenges.

Download publication

Related Resources

See what’s new.

Publication

01/01/2011

Medusa: A Proximity-Aware Multi-touch Tabletop

We present Medusa, a proximity aware multi-touch tabletop…

Publication

01/01/2015

Supporting Subtlety with Deceptive Devices and Illusory Interactions

Mobile devices offer constant connectivity to the world, which can…

Publication

01/01/2009

Parts of the SUM: A Case Study of Usability Benchmarking Using the SUM Metric

We present real-world lessons learned conducting a usability benchmark…

Project

01/01/2015

Black Lake

Autodesk Research worked with Bjork and filmmaker Andrew Thomas Huang…

Get in touch

Something pique your interest? Get in touch if you’d like to learn more about Autodesk Research, our projects, people, and potential collaboration opportunities.

Contact us