Publication | ACM Conference on Computer Supported Cooperative Work 2019

An Empirical Study of how Socio-Spatial Formations are influenced by Interior Elements and Displays in an Office Context

Abstract

An Empirical Study of how Socio-Spatial Formations are influenced by Interior Elements and Displays in an Office Context

Bokyung Lee, Michael Lee, Pan Zhang, Alex Tessier, Azam Khan

ACM Conference on Computer Supported Cooperative Work 2019 (Honorable Mention Award)

The design of a workplace can have a profound impact on the effectiveness of the workforce utilizing thespace. When considering dynamic social activities in the flow of work, the constraints of the static elementsof the interior reveals the adaptive behaviour of the occupants in trying to accommodate these constraintswhile performing their daily tasks. To better understand how workplace design shapes social interactions, weran an empirical study in an office context over a two week period. We collected video from 24 cameras in adozen space configurations totaling 1,920 hours of recorded activities. We utilized computer vision techniques,to produce skeletonized representations of the occupants, to assist in the annotation and data analysis process.We present our findings of socio-spatial formation patterns and the effects of furniture and interior elementson the observed behaviour of collaborators for both computer-supported work and for unmediated socialinteraction. Combining the observations with an interview of the occupants’ reflections, we discuss dynamicsof socio-spatial formations and how this knowledge can support social interactions in the domain of spacedesign systems and interactive interiors.

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